Contact Center TeleSales & Customer Service National Salary Guide

$45.00

Features 25 job functions in call center management.   

Description

The only Salary Guide available providing up-to-date information on what your competitors pay for Contact Center, Telesales and Customer Service management professionals. Just published, the Contact Center, Telesales and Customer Service National Salary Guide provides an abundance of information on 25 job functions and provides regional variations. You will study, save and refer to this information over and over again.

Corporate Positions:
Vice President Outbound, Director Outbound,  Manager Outbound, Supervisor Outbound, Vice President Inbound, Director Inbound, Manager Inbound, Supervisor Inbound

Customer Service:
Vice President, Director, Manager, Supervisor

Service Agency Positions:
Vice President Contact Center, Regional Director, Site Director, Supervisor Contact Center, Director Client Services, Account Manager, Vice President Business Development, Director Business Development

Other Staff Positions:
Training Manager, Program Manager, Vendor Manager, Director of Workforce Management, Scheduling and Forecasting Manager

 

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